We help 7–9 figure e-commerce brands scale profitably through high-performance email, sms and lifecycle marketing.
Once you pass $5M, growth isn't about sending more emails. It's about curating a real retention marketing strategy around these three things:
Make every ad dollar work harder.
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Get first-time buyers back.
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Your best customers drive profits.
From rapid ROI to long-term compounding revenue, here is what happens when strategy meets execution.
Helped brands scale revenue using data-led strategies
Our clients stay because the results compound over time.
From fashion to health, we adapt strategy to business models.
We focus on fast impact without sacrificing long-term growth.
Each quarter, we’re aligning a broader strategy created around one of the three functions above, designed to support your commercial goals. Whether this be a post-purchase survey, or helping you identify the right customers for in-person activations, we want to implement a birds-eye direction to help fuel your retention marketing.
We create and execute on a monthly email/sms campaign strategy that is designed to utilise and nurture your entire email list, not just the customers who are ready to buy now. This supports the Quarterly direction set above.
These are the lifeblood of your retention marketing system and the foundation you need to profitably scale your brand. We build these around your customer journey, and test them each and every week. These are curated for your brands customer lifecycle.
We focus on the entire picture of Retention. From cohorts to patterns in LTV, our goal is to link your efforts across owned media channels back to tangible movements in your customer retention. Most agencies focus on one or the other; they either only care about the email campaigns you send, or get caught in strategy but never actually build. We're here to do both.
Real LTV ImpactReal 180-Day LTV growth we’ve seen in different industries.
Growth in this area reflects a true increase in profitability for businesses.
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We are committed to your growth and always want to get the most out of the email channel.
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Strategic thinking, fast execution and real wins for brands.
“I can definitely see the positive impact you guys have had on my account. I believe that your numbers are a strong indicator on the success of the approach you are taking.
To get similar numbers I was needing to run a promotion.To me this speaks volumes.
Great effort!”
“18 months ago we hired the team at MKTG Emails and we had no idea what was going on in our Klaviyo - since then we've doubled, and then tripled the size of our business. They've always been super reliable and it's a pleasure working with them”
“Email communications with our most valued customer base are among the most essential components of any modern e-commerce brand. The sensitivity, nuance, and intuition needed to uphold a brand’s perception and voice are not small responsibilities and MKTG have held them with real care. They have been deeply attuned to our soul and style as a brand, helping us stay meaningfully connected with our community through every flow, campaign, and story. Their professionalism shines through in every interaction, and their ability to understand that each brand requires its own cadence, tone, and emotional rhythm has been exceptional. Highly recommended for any brand seeking thoughtful, aligned, and truly resonant email marketing support.”
“Working with Angus and the MKTG Emails team hasbeen an absolute pleasure.They're incredibly responsive, often turning around emails in a matter of hours. Angus brings a deep understanding of email marketing strategy and performance. Our email attribution has never been better.Highly recommend for any brand looking to level up their email game.”
“They are incredibly efficient, ahead of the curve when it comes to e-com customer nurturing, and genuinely goes the extra mile to make sure everything is optimised and running smoothly.The teams deep understanding of email marketing and automation helped us refine our strategy and get the most out of low hanging fruit.We still have some work to do and will no doubt work alongside Angus and the team again. If you're looking for someone who truly knows their stuff and cares about getting you results, I couldn't recommend Angus more highly!”
Clear insights, real opportunities, and actionable next steps.
We help you get clear on your retention marketing goals, underutilised cohorts and bottlenecks in your customer life-time value.
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Book your free audit and we’ll give you a comprehensive analysis on your Klaviyo accounts performance.
No, we solely operate on owned media channels.
We work with DTC Brands above $5M+ per year in revenue who are looking to improve their customer retention.
A: We work with DTC Brands above $5M+ per year in revenue who are looking to improve their customer retention.
A: All of our contracts use a 30-day notice period with no term based lock ins.
A: You work directly with a dedicated Strategist & Account Manager.
A: Day-to-day communication is done via Slack, with fortnightly/monthly calls done via Video call.
A: We focus on tying your retention marketing back to your overall commercial goals and real-time retention bottlenecks. This is how we can identify and unlock true growth in your customer retention.
A retention marketing agency designed to help DTC brands make more profit per customer they acquire.
